Intranet usability is a means, not an end.
Our goal is to optimize your return on investment. No more wasted
time or frustrated employees.
How can we improve the usability of your intranet?
1. Improve your current intranet
- Expert review
Usability experts with more than 8 years experience analyse your
intranet. For every problem we find, we offer a
Usability principles are not engraved in stone. Experts don't
know everything. In the end, nothing beats watching real people
use your website.
We take care of everything, from set-up to reporting.
practical report lists all the problems the test users
encountered and offers solutions.
- Intranet questionnaire
A questionnaire is a fast and reasonably cheap way to get
feedback from all your employees.
We know which questions to ask to get answers that will help us
improve your intranet.
It goes without saying that we will also provide the
2. New intranet
Every company is different. There's no out-of-the-box solution
for an intranet.
Roughly speaking, we go about an intranet project like this:
- User research
your employees expect from the intranet? What helps them do
their daily work? What is a must-have and what merely a
nice-to-have? It doesn't matter what the management team wants
the intranet to look like. What matters is what the intranet
We help you conduct a thorough user research. That way you can
make decisions based on facts rather than opinions.
- Analysis of your current intranet's use (logfiles,
search queries, ...)
- Online questionnaire
- User tests
- Information architecture
The right information in the right place
is crucial for an intranet. Very often intranets are built to
mirror the company structure. Rarely is that really the best
Based on the user research and our experience as experts, we
draw a tree structure. In complex organisations, we involve a
number of employees in card sorting sessions.
The information structure is tested during a number of user
tests. That way, we can deliver a structure that actually works
for your employees and not just a structure that we as experts
think looks good.
- Mock-ups or
A good tree structure can still be useless if you don't choose
the right navigation and page layout. That's why we make
mock-ups or wireframes of all page types.
- Functional analysis or request for proposal
logical end result of the above planning is a request for
proposal with a complete functional analysis of the intranet. We
pay extra attention to the usability of both the front-end and
- Expert feedback
Most of our customers also use our
expertise during the building of the intranet.
We make sure the functional analysis is properly executed, from
the first graphical designs till the final result.
3. Intranet trainings
- Intranet: do's and don'ts
- In-company only
- 1 day
- Morning: possibilities of an intranet with examples of
dozens large and small companies.
- Afternoon: methods to set up a user-friendly new intranet or
improve your current intranet.
- Writing for intranet
- In-company only.
- Examples from your own intranet.
- 2 versions:
- Half a day, without writing exercises - 1.500 euro
- 2x half a day, with writing exercises - 2.250 euro
Why intranet usability?
Increase your empoyees productivity.
10% time saved on every intranet session means a huge saving for
The easier the intranet is to use, the more people will use it.
Intranet usability = AGConsult
We live and breathe web and intranet usability.
It's the only thing we do.
We don't just tell you what the problems are, we give you
practical solutions for every problem we encounter on your
We've been in the web and intranet usability business since 2001. We have tested over 800 websites and observed over
1.500 test users.
An AGConsult project manager has at least 10 years of exerience.
Everybody who works with us has at least 5 years of experience.
Qfor customer satisfaction label
Since 2002 we are proud to have the European Qfor customer
satisfaction label, both for our training and our consulting
- Our references
for themselves really. But feel free to call any of our
customers to ask them about their experience with AGConsult.
We're confident you'll like what you hear.
Curious to find out how we can improve the usability of
Get in touch: