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Home > News > E-government
| Federal
civil servants prepared for e-government
(11 August 2002) |
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The Service for Administrative Simplification, a federal government
agency, has asked usability expert AGConsult to give a series of
lectures on online usability and writing for the web. The goal is to
raise usability awareness among the federal civil servants and to
prepare for the coming age of e-government.
"Now all ministries and government agencies have their own web site
and the work on the federal portal site is in full swing, there's a
growing awareness that there's more to a functional site than just
technology and design aspects", says Karl Gilis from AGConsult.
Erwin De Pue, director-general of the Service for Administrative
Simplification confirms this: "Although reliable portal software
and content management systems are certainly necessary, the people who
have to make the sites work are the civil servants. Putting the
information online in a way that is easily accessible for our citizens
will be a crucial factor in the e-government project."
"The fact that the twenty planned lectures were booked solid in
just two weeks shows that there's a growing awareness in the public
sector that the internet is a medium with very specific
characteristics", says Paul Dubuisson from the Service for
Administrative Simplification. "We're investigating how we can
fulfil the huge demand for lectures and trainings."
AGConsult points out that the lectures are available to all ministries,
government agencies and other institutions that depend on the federal
government. Especially for larger government agencies, a personalised
in-house seminar can be very interesting.
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